Contact The Tennessean Customer Service
The Tennessean Phone Numbers and Emails
Toll-Free Number:
-
(800) 342-8237
Customer Service:
-
(615) 313-2726In House
-
(615) 575-7161News Tips
-
(615) 259-8300Reader Services
The Tennessean Emails:
Accessibility
Complaints/ Feedback
Customer Service
News Tips
Contact Information
The Tennessean Website:
The Tennessean Help Center:
Corporate Office Address:
The Tennessean
1801 West End Ave.
Nashville,
Tennessee
37203
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00AM-7:00PM
Saturday - Sunday: 7:00AM-11:00AM
Fax:
+1(615) 726-5921
Summary of The Tennessean Customer Service Calls
192
TOTAL
CALLS
CALLS
02:47
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Tennessean?
Shipping and Delivery Question:
- “No paper delivery this morning”
- “I did not get Thr Tennessean today. i do not want USA Today”
- “Nondelivery”
Activation/ Cancellation Question:
- “To cancel subscription”
- “I just had an auto deduction for a subscription. I never subscribed. Id like to talk with a person. How can I talk to someone?n”
- “Cancellation”
Request for Information Question:
- “Check on new subscription”
- “Asking question”
- “Need HR contact assistance for stepfather who retired from Tennessean. I have call all listed numbers and talked to three live chat people who only gace me the numbers that fo not work. Can you please help me get in contact with someone that can help”
Account Question:
- “Pause subscription”
- “Subscription log in”
- “Trouble with my subscription”
Payments and Charges Question:
- “Billing for ad”
- “Being charged for paper I don't receive”
- “Description of charges billed to Me”
Cards Question:
- “May have problems with my snap card”
Website/ Application Question:
- “Application”
Staff Question:
- “Prices of service”
Product/ Service Question:
- “Subscription”
Other Question:
- “No paper”
- “Send copy of specific paper”
- “No paper for 4 days”
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The Tennessean